FAQ

We know postpartum comes with enough uncertainty.
The last thing you need is confusion about the app that's here to support you. Here's everything, answered honestly.

Is Elstori a real therapist? +
Elstori is an AI-powered companion, not a licensed therapist, doctor, or crisis counselor. Think of it as a knowledgeable, always-available support system built on real maternal health expertise. For clinical care, we always encourage you to work with a qualified professional.
Is my information private? +
Completely. Your conversations, journal entries, and personal information are encrypted and never shared with third parties for marketing or advertising. We will never sell your data. Ever. Read our full Privacy Policy for details.
What if I'm in crisis? +
Elstori is not a crisis service. If you are experiencing a mental health emergency please reach out immediately: call or text 988, text HOME to 741741, or call the Postpartum Support International Helpline at 1-800-944-4773. Your safety always comes first.
How much does Elstori cost? +
We believe every mother deserves access to this kind of support, regardless of her budget. Affordability isn't an afterthought for us, it's core to everything we're building. We're currently finalizing our pricing and will announce it at launch. Join the waitlist to be among the first to know, and to access our exclusive early member pricing.
Is Elstori only for postpartum moms? +
Elstori is designed for postpartum and early motherhood, from the last trimester of pregnancy through the years that follow. If you're pregnant and preparing, or a mom navigating the early years, Elstori is for you.
What makes Elstori different from other apps? +
Most apps are built for the baby, tracking feeds, sleep, and diapers. Elstori is built for you. Emotional support, real talk, community, week-by-week guidance, and astrological insights, all in one place. Built on real maternal health expertise and the lived experience of women who have been there.
When does Elstori launch? +
Very soon. Join the waitlist to be among the first through the door, and to access exclusive early member benefits.
Who built Elstori? +
Elstori was founded by Sophie Epton, a serial entrepreneur, mom of twins, and postpartum depression survivor. After her son Luca had open heart surgery at nine days old and spent 41 days in the NICU, Sophie experienced postpartum depression that lasted 15 months. When she finally came through it, she knew she had to build the support she never had. That's Elstori.

We know postpartum comes with enough uncertainty. The last thing you need is confusion about the app that's here to support you. Here's everything, answered honestly.

If you have any questions, please email our team at: 

support@elstori.com

If you have any questions, please
email our team at: 

support@elstori.com